Japan Airlines Co Ltd. and NEC Corporation (NEC), recently conducted a trial of the NEC Baggage Countering Solution. This new baggage management system uses artificial Intelligence (AI) to analyse the quantity and type of carry-on luggage at boarding gates.
The trial, which took place from April 2024 to September 2024 in Terminal 1 at Tokyo International Airport Haneda, evaluated the solution’s analysis accuracy (detection accuracy and classification accuracy), and its alerting timing for exceeding the overhead storage limits.
This is the first solution of its kind in this world. It allows for the counting of carry-on luggage, which is a major cause of flight delays.
JAL is now exploring ways to implement the solution based on the results.
What was the catalyst for this development?
Excess cabin luggage can cause traffic jams in the aisles because passengers are forced to spend extra time in the overhead bins.
This may also lead to baggage being moved into the cargo compartment once boarding has begun, increasing boarding times and causing flight delays.
During the entire trial, the solution developed enabled the collection of data about baggage weights and alert frequencies.
This data can help develop concrete measures that will prevent delays in departures due to baggage storage or reloading the baggage into the cargo compartment.
JAL will continue using digital technology in order to ensure smoother boarding and improve punctuality.
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