Air India has reached a major milestone by receiving the Design Organisation Approval of Civil Aviation (DGCA), also known as CAR 21 Certification. Air India is the first Indian airline to be granted independent approval for interior design modifications. This allows for faster and more efficient improvements.
D.C. Sharma, Director General of DGCA, presented the DOA to Air India’s Chief Operating Officer and Managing director, Campbell Wilson on October 25, 2024. The approval was achieved in collaboration between Air India and Tata Technologies. It demonstrates Air India’s commitment in enhancing its own capabilities for aircraft modification, maintenance, customer service, etc.
Air India is actively strengthening its position as India’s aerospace industry experiences unprecedented growth through investments in its maintenance, engineering, and training infrastructure.
Campbell Wilson emphasized the importance of the DGCA’s approval by stating that:
“India’s Aviation Sector is rapidly evolving and Air India is leading the way.”
This authorization increases our ability to maintain, upgrade and operate our fleet independently. This will ensure superior customer experiences while aligning with our goals.
Speaking at the launch of the airline’s rebranding, Air India CEO Campbell Wilson said that the entire long-haul fleet of Air India will be ‘reborn’ in the next two and a half years. By the end of this year, the new-look Air India will come to public light after the carrier receives its first new aircraft – an Airbus A350.
Excerpts from the conversation: Warren Harris, CEO and managing director of Tata Technologies, highlighted how the collaboration would transform air travel experiences by leveraging innovative engineering.
“Our partnership leverages Tata Technologies aerospace expertise to introduce next generation aircraft interiors that comply with rigorous safety standards, while prioritizing the customer’s satisfaction. This initiative reflects Tata Technologies commitment to advancing Indian Aviation and delivering world class passenger experiences.
This partnership will optimize Air India operations by integrating advanced Digital Thread Solutions and intelligent Maintenance, Repair, and Overhauling practices. Tata Technologies experience with aerospace Original Equipment Manufacturers and expertise in lightweight material and advanced design will assist Air India to maximize fleet efficiency and safety.”
Air India is focusing on the latest interiors to redefine passenger experience. The goal is to provide passengers with modern technology and amenities. This collaboration is a significant step in improving the travel experience of Air India’s passengers and setting new standards for the Indian aviation industry.
